Hardly five months after the Chennai-Bangalore double-decker train service was launched with fanfare, passengers have begun complaining that travelling by the train is a hassle.
- Cramped seats with no push-back facility.
- Air conditioning doesn't work.
- No GPS -aided announcements about approaching stations.
- Toilets are not cleaned regularly and remain flooded.
- Poor quality of food. Stale food packets are reheated and distributed.
If this were to happen, what was the use of introducing such facility in the first instance?
When do our executives want to prove their capacity for hard and honest work?
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